Privacy Policy
Effective Date: May 2026
Last Updated: May 2026
This Privacy Policy describes how GoRentCar.fr collects, uses, and protects the personal information you provide to us when using our website https://gorentcar.fr/.
1. Data Collected
We only collect the information necessary to process your bookings and improve your experience:
- Booking information: First name, last name, email address, phone number, and postal address.
- Driving data: Driver's license number, date of issue, and issuing country.
- Technical data: IP address, browser type, and navigation data via essential site cookies.
- Communications: Exchanges via our contact form or by email.
2. Purposes of Data Use
Your personal data is used exclusively for:
- Booking processing: Rental management, confirmation, billing, and coordination of vehicle pick-up.
- Customer service: Answering your questions and requests before, during, and after your rental.
- Legal compliance: Retaining contracts and invoices in accordance with French accounting obligations.
3. Data Sharing
Your data is neither sold nor rented to third parties. It may only be transmitted to our technical service providers essential to the operation of the site (hosting provider, secure payment solution, partner insurers), provided they strictly adhere to current data protection standards.
4. Cookies
Our site uses technical cookies essential to the proper functioning of the booking process. Analytical cookies may also be used to measure site audience anonymously. By continuing to browse, you agree to the use of these cookies. You can disable them at any time via your browser settings.
5. Retention Period
Your data is retained for the duration strictly necessary for the purposes described above:
- Booking and contract data: 5 years from the end of the rental.
- Billing data: 10 years, in accordance with legal accounting obligations.
- Navigation data: Maximum 13 months.
6. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access and rectification: You can consult and correct your personal information at any time.
- Right to erasure: You can request the deletion of your data, subject to our legal retention obligations.
- Right to object: You can object to the use of your data for commercial prospecting purposes.
If you believe that your rights are not being respected, you have the right to file a complaint with the CNIL: www.cnil.fr.
7. Contact
For any questions regarding this policy or to exercise your rights, you can contact us:
- By email: privacy@gorentcar.fr
- Via our form: https://gorentcar.fr/contact/
Contents
Questions about our privacy policy?
Our support team is here to help clarify any questions you may have.